To Order, Call (888) 821-8808
Provider Site:  fwpurecaps - (change)
Provider Information:
Website: fwpurecaps
Business: Falling Waters, LLC
Phone: (541) 389-4321
Policy and Returns

Our Return Policy
Dietary Supplement Products: Any un-opened, new products ONLY can be returned within 30 days of the purchase date for a refund. Open/Used products or any purchases beyond 30 days are not returnable or refundable. All cold pack items are non-returnable.

SuperSaver Return Policy
You can cancel SuperSaver at any time, just as long as it's before your specified ship date without any re-stocking or processing fees. Just login
to My Account to cancel online or call our Customer Service department at 760.603.0528. SuperSaver orders must be cancelled before ship date. SuperSaver orders that are shipped and sent back to us will be assessed a mandatory 15% re-stocking fee and $5.95 shipping charges. There is a $10 minimum for this fee.

For all questions, please contact our Customer Service department via e-mail at: [email protected]

Make a Return by Mail
Send your purchase and receipt to our Return department and receive a refund, less the shipping cost:


PureCapsPro.com
C/O Returns
5670 El Camino Real
Suite D
Carlsbad, CA 92008

Still Have Questions?
Our professional staff is ready to help you. Please contact our Customer Service via e-mail [email protected].

Office Location and Hours:
Falling Waters, LLC
55 NW Wall Street Suite 100
Bend, Oregon, 97703, 
    Contact Us
Office Hours
Mon:8:00 am - 6:00 pm
Tue:8:00 am - 6:00 pm
Wed:8:00 am - 6:00 pm
Thu:8:00 am - 6:00 pm
Fri:8:00 am - 6:00 pm
Sat: Closed
Sun:Closed
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